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Our Returns Policy

We offer free worldwide returns, refunds and exchanges on almost all of our products for up to 30 days after you've received your item.*

*Please note, if you are ordering a ring some exceptions to returns may apply, so please read on.

Ordering for Christmas? We’ve extended our normal returns policy over Christmas, just to make life easier for you. When you order any item of jewellery as a Christmas gift between 1st November 2018 and 20th December 2018, it will be eligible for a full refund or exchange until Friday 18th January 2019. After the 20th December, our normal 30-day return policy applies as usual. Click here to read our full Extended Christmas Returns Policy.