There are 3 ways to check the status of your order:
1. Log in with the email address and password you created when you made your first purchase, then simply select the order you wish to check the status of. Login here.
2. Email us at customerservice@thediamondstore.co.uk
Our Customer Service Team works from Monday to Friday, 9am – 5pm. Once we have processed your order, you will receive an email with an estimated dispatch date. Please note that we can only update you on your order if the estimated dispatch date has passed.