To make life easier for our EU customers, in the case of most countries – with the exception of France, Portugal, Malta, Greece and Slovenia where we cannot ship jewellery to currently
– we are able to calculate the correct VAT and customs taxes and pay them on your behalf, so you don’t need to worry.
As long as you are residing in the EU (but please note we cannot ship to France, Portugal, Malta, Greece or Slovenia currently), and you are viewing our website in Euros, and you enter your EU country of residence in your address details at checkout, then the correct taxes will be applied to your order and we will pay these on your behalf.
In these cases, there will be no hidden costs, and you do not have to do anything else.
EU Countries where we cannot ship to currently
Please be advised that we are not able to ship jewellery to the following EU countries at the moment:
Why do different rules apply to different EU countries?
Since Brexit, when the United Kingdom left the European Union on 31st January 2021, UK companies selling goods online to consumers in the EU must deduct UK VAT where applicable, and the customer becomes liable for VAT established by their country of residence, as well as any customs taxes.
For more information about this, please visit the European Commission’s website.