HELP & ADVICE

What can we help you with?

Use the search facility above and if you can't find the answer to what you're looking for, feel free to contact us directly
sales@thediamondstore.co.uk

How do I check my order?

Please note that once we have processed your order (between Monday and Friday 8.15am – 5pm) you will receive an email with an estimated dispatch date.

1. Log in with the email address and password you used when making your purchase. Then select the order you are checking to find out its current status. Login here

2. If you have problems logging in please email us on sales@thediamondstore.co.uk or via our Contact us page.

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