How do I email you?
If your question is about an existing jewellery order, please include your order number in the message.
For all customer services queries, please email us at firstname.lastname@example.org
You can also get in touch by filling in the contact form on our
Email response times
Our Customer Service Team works Monday to Friday, 8.15am – 5pm. During this time we do our best to respond to all emails within 2 hours.
If we receive your email overnight, during a weekend or a UK bank holiday, we’ll get back to you as promptly as possible during the next working day.