How do I contact you?

The best way to contact us is by sending us an email. Please don't forget to include your order number on the subject line.

For all customer services queries, please email us at customerservice@thediamondstore.com.
For all sales enquiries, please email us at sales@thediamondstore.com.

You can also get in touch by filling in the contact form on our Contact Us page.

Our Response Times

Our normal Customer Service hours are from Monday to Friday, 9am – 5pm, and we always aim to respond to your emails within 48 hours.
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