HELP & ADVICE

What can we help you with?

Use the search facility above and if you can't find the answer to what you're looking for, feel free to contact us directly
sales@thediamondstore.co.uk

How do I email you?

If your question is about an existing jewellery order, please include your order number in the message.

For all customer services queries, please email us at sales@thediamondstore.co.uk
You can also get in touch by filling in the contact form on our Contact Us page.

Our Response Times

Our Customer Service staff are available from Monday to Friday, 9am – 5pm, and we always aim to respond to your emails within 48 hours.
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