How do I amend my order?

If you wish to amend your order, or have important information to tell us, for instance, a change of address, then please email us on customerservice@thediamondstore.com

IMPORTANT: Please don’t forget to include your order number, and a detailed explanation of what you would like us to do.

Our Response Times

Our Customer Service team works from Monday to Friday, 9am to 5pm, and we aim to respond to all emails within 48 business hours.

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