Help & Advice

What can we help you with?

How do I amend my order?

If you wish to amend your order, or have important information to tell us, for instance a change of address, then please email us on

Please don’t forget to include your order number, and a detailed explanation of what you would like us to do.

If you prefer, you can call us on 0345 084 1200, or if dialling from outside of the United Kingdom, on +44 345 084 1200.

Our Customer Service Team works Monday to Friday, 8.15am – 5pm. During this time we do our best to respond to all emails within 2 hours.